WEEKLY CUT-OFF TIMES

  • Saturday Midnight: Orders placed before midnight Saturday will be delivered between Wednesday and Saturday.
  • Tuesday Midnight: Orders placed before midnight Tuesday will be delivered between Saturday and Tuesday.

Note: Delivery days may vary depending on your suburb.

We deliver to over 3000 locations across New South Wales, Victoria, Queensland, South Australia, Western Australia, and ACT.

Please enter your postcode below to check if we deliver to you.

 

DELIVERY FAQS

When do you deliver?

To find the home delivery options for your area, please enter your postcode in our Delivery Finder above. For Metro areas; Order before Saturday midnight cut off and choose between Wednesday, Thursday or Friday delivery. Order before Tuesday midnight cut off and choose between Saturday, Sunday, Monday or Tuesday delivery.

What time is delivery?

You will be given the option to select and confirm your delivery time during checkout.

What time can I pickup?

Pickup locations are only available for NSW and there are set times for each pickup point. Please use the Pickup Map to get more details about your desired pickup location.

I forgot to pick up my meals, what happens now?

Our pickup locations do not have refrigeration facilities and you MUST pick up your meals on the designated delivery day during the staffed hours. Please note, depending on the pickup location, all uncollected meals will be disposed off after a 24 hour period as the meals will be unsafe to consume. My Muscle Chef will not be held liable for any loss or damage resulting from failure to pick up the meals on the day of delivery.

How do pick up locations work?

As an alternative to home delivery you can have your meals delivered to one of our pickup locations in NSW. Please note, deliveries to pick up locations are on specific days and you can get more information using the Pickup Map.

Do I have to be home for delivery?

No - our driver will leave the delivery at the front door if you are not home. If you have any special delivery instructions please add them to the Additional Info section when placing your order. The food is delivered in a sealed insulated box packed with gel ice packs, which keep your meals cool and able to be left in a shaded area for up to 5-8 hours (this may change based on weather temperature).

What happens if I live in a secured apartment?

If you live in a secured apartment complex, please ensure you are home to receive your delivery. If no one is available to collect your delivery please arrange a suitable time with our staff prior to the delivery date. If our driver is unable to access the apartment you will have to organise a different delivery date for an extra charge. Please contact us on 1300 364 993 and speak to our staff to organise the delivery instructions or choose a pick-up location close to you.

I ordered after the cutoff, can I get my delivery sooner?

Please contact us on 1300 364 993 and speak to our staff for further details.